December 17, 2017

New info on how to recover deleted Office 365 users

Microsoft releases a new document on “How to troubleshoot deleted user accounts in Office 365”.  This is great information as the recovery process has been pretty painful for DirSync’ed user accounts.  For more info see the following ->

How to disable DirSync for your tenant

This should not be done unless you want to completely disable dirsync.  When you perform this operation it will begin a process in office 365 to disable dirsync, which by default tells you it will take up to 72 hours.  Once this process starts you need to wait till it completes before you can enable […]

Process to recover a deleted email account

I recently had an issue where someone on our admin team accidentally deleted a licensed office 365 user.  It was not caught before dirsync ran and unfortunately the users Office 365 presence was removed (sharepoint,mailbox,lync).  Luckily we are not using sharepoint heavily yet, so the only major loss was the users mailbox. Once the admin […]

Office 365 User account not getting updated after AD UPN changes

I ran accross something interesting the other day during our migrations.  We are currently using the multiple upn adfs hotfix which allows us to use more than 1 upn to be federated.  For instance I have some users which might be and some user that might be and both are considered federated in […]

Office 365 Possible Issues Changing Users UPN’s

Working with Microsoft Office 365 support the other day I was informed of a potential issue which could occur if you change a users upn from the default domain. For instance your Active directory domain is dagint.local, but you want to use office 365, so you need a internet addressable domain name, like  You […]

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